Privacy Policy

Effective Date: April 2, 2025
Last Updated: April 2, 2025

MSP Professionals LLC ("Company", "we", "us", or "our") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes how we collect, use, disclose, and safeguard your information when you use the Cyber Health Check application ("App").

By using the Cyber Health Check App, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the App.

1. Information We Collect

We collect information that helps us deliver, improve, and secure the Cyber Health Check App. This may include:

a. Personal Information

When you register or use the App, we may collect:

Name
Business email address
Business name and address
Phone number
Role within your organization
Login credentials
Microsoft 365 account information (if used for authentication)

b. Assessment Data

Information entered or uploaded during assessments, including:

Organization cybersecurity practices
Assessment responses
Task and remediation tracking
User-added services and custom templates

c. Technical Information

We automatically collect technical data such as:

IP address
Browser type and version
Operating system
Device type
Usage data and access times

2. How We Use Your Information

We may use the collected information to:

Provide and manage your access to the App
Deliver assessment results and reports
Improve App functionality and user experience
Monitor and analyze usage for security and optimization
Communicate updates, service announcements, and marketing (if consented)
Enforce our terms, protect our rights, and comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your information. We may share data only:

With third-party service providers who support our App infrastructure (e.g., hosting, analytics, authentication)
With your explicit permission (e.g., sharing a report with a colleague)
To comply with legal obligations or lawful requests
In connection with a business transfer, such as a merger, acquisition, or asset sale

All third parties are contractually obligated to keep your data secure and use it only for the purpose of providing services to us.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your data, including:

Encryption in transit and at rest
Role-based access controls
Multi-factor authentication (MFA)
Regular vulnerability assessments

Despite our efforts, no system can be 100% secure. We encourage users to follow cybersecurity best practices when using the App.

5. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data, and we will comply where legally permitted.

6. Your Rights and Choices

Depending on your location, you may have rights under applicable privacy laws, such as:

Access to your data
Correction of inaccurate data
Deletion of your data
Restriction or objection to processing
Data portability

To exercise your rights, please contact us at privacy@mspprofessionals.com.

7. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those entities. We encourage you to review their privacy policies before sharing any data.

8. Children's Privacy

The Cyber Health Check App is intended for use by businesses and professionals. It is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the App after changes are posted signifies your acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

MSP Professionals LLC
Email: privacy@mspprofessionals.com
Address: 504 W. Plant St., Winter Garden, FL 34787